FAQs

Can Blume help my skin? I’ve tried so many products and it never works for me.

When our skin is in breakout mode, the products we tend to reach out to are generally too harsh and strip our skin of its natural oils, causing it to become dry and flaky.

Only then do our oil glands go into overdrive – causing your skin to become increasingly oily - creating a breeding ground for bacteria - and finally causing red and inflamed irritably sensitive skin.

While we assume we are doing the right thing in getting our hands on the fastest acting product, this isn’t always the solution and so the vicious cycle repeats.

 Our unique skin wipes are formulated carefully to reverse this cycle and help clear, control and heal problem skin.

Our "1 Step" routine works on calming your skin with our gentle, non-stripping products, that work with your skin, not against it. 

Yes, our product does contain Salicylic Acid but only the most minute amount to unclog and exfoliate inside the pores as well as the surface of the skin. Salicylic breaks up the cells which stick together, promoting dead skin cell removal and balance to your skin.  Salicylic Acid also treats acne by reducing swelling and redness and unblocking your skins pores to allow pimples to shrink.

WE PROMISE THAT IF BLUME DRIES OUT YOUR SKIN, WE WILL GIVE YOU A FULL REFUND! 

Remember that every skin type is different and responds differently to each product. For that reason, we have ‘Try Before You Buy’ available which is a great way to try Blume first to see how your skin responds!


What is the difference between Blume’s "1 Step" and all the other "3 Step" products out there?

Each product has been carefully formulated over the last two years to achieve maximum results on all skin types to; cleanse, control and hydrate. Blume Skin is recommended to be used as part of a daily skincare routine, which can be included in day and/or night regimes!


How do l use Blume?

Our Blume Skin Wipes are based on the “1 Step”

Step 1: Wipe the affected area/s preferably in the morning and/or before bedtime. We strongly recommend using it before bed as this allows enough time for the wipes to work proactively without any external factors affecting the process. 

Use 1-2 times daily for effective results!

 Our Charcoal Bubbly Clay Mask is recommended to be used 1-3 times a week as part of your normal skin care routine. To avoid wasting product, apply formula using the Pore Refining Brush and Mask Tool.


Can l apply makeup after my “1 Step”?

Absolutely! Our Blume Face Wipes can be rubbed into the skin acting as a smooth, even primer for the perfect base prior to your makeup application.


Are Blume products sold in stores?
Blume products are sold exclusively online, so you're come to the right place.

Are Blume products tested on animals?
ABSOLUTELY NOT, Blume products are not tested on animals and contain no animal ingredients. Our products are also vegan.

Are your products safe to use whilst pregnant & breastfeeding?

 We always suggest our mothers to be or already breastfeeding, to consult with their GP before starting any new skincare product.


How long does it take to clear my skin?

Our products are so gentle on the skin that they work well with all skin types and conditions. Some of our users will notice results within a few days and for others it may take a few weeks. Keep in mind that stress is scientifically proven to be one of the biggest factors which can cause breakouts, so be patient with your journey to flawless skin!


Will Blume help with acne scarring and pigmentation marks?

We cannot guarantee that our products will improve the look of those older stubborn acne scars, however we have had many of our users comment on the noticeable improvement in their scarring and reduction in pigmentation marks. However, if the scarring you are referring to are the red marks that are left after a pimple clears, this is completely normal and simply means your skin is healing naturally!

Lucky for you though, our Blume products are packed with a little bit of magic that can help to calm and heal these marks a little faster.


My skin is getting worse since I started with Blume?

It sounds like you’re going through an initial detox which is also a good sign! Sometimes your skin needs to go through a little detox depending on what nasties are hiding beneath the surface, but don’t panic! This usually clears up quite quickly, just stick to your routine 2 x daily.


Here are a few skin tips to compliment your skincare routine. 
1. Always wipe twice when you wear makeup - 1 for makeup, 1 for your skin! 
2. Change your pillow case each night. 
3. Try not to touch your face. 
4. Try to eat healthy as sugary, fatty and dairy foods can contribute to breakouts. 
5. Keep your phone clean.
6. Remember, being calm is a super power for your skin, so stress less and smile more!


l have combination skin can I use Blume products?

With combination skin, you can either treat your skin all over or in the targeted areas only.  If you generally have breakouts in one certain problematic area, however having the rest of your face feeling quite dry, try focusing the use of our wipes primarily to the targeted area of your skin. Having that said, many of our users have found that our wipes certainty help to nourish their dry skin too.


 I have dry skin is Blume suited to me?

Our products work quite well with dry skin and boost hydration.

TIP: After using our Skin Wipe, massage the remaining serum into your skin and let dry. This will absorb into your skin encouraging moisture restoration.


Does Blume help with blackheads?

Blackheads are very stubborn in nature & often take the longest to see results.  Some blackheads need to be extracted by a skincare professional.


Will Blume help cystic acne?

Cystic acne can be very hard to work on as sometimes it doesn’t come up to the surface of your skin, making it tricky to treat topically. However, as our products help to reduce inflammation & calm the skin, most users have found it is a lot more comfortable and less irritated, speeding up the healing process.

It is not something we can guarantee as every skin reacts differently, but many of our users have seen proven results.


Will Blume help with my eczema?

We do not claim that our product will help with eczema, however many users say that it has improved the severity of it.  Sensitive skin is very much reactive to even the most natural ingredients, so you may wish to try our ‘Try Before You Buy’ first to see how your skin will respond.Email us to find out how at blumeskin@gmail.com


Why do l get breakouts on my jaw line?

Internally, the chin/jaw line is in our ‘hormone zone’ and it's quite typical for us girls to be prone to breakouts as we go through the various stages of our cycle. An important thing to remember is that sugary and dairy foods can result in your pimple-causing hormones to spike. Everybody reacts differently to different things and sometimes it can take a while to work out your individual triggers. Our product will help to take care of your skin topically from the outside.


Will Blume help with Milia?

Milia (often referred to as “Milk Spots”) are small white bumps that appear on the skin and usually in groups, commonly found around the cheeks and nose. They often develop when skin flakes become trapped under the skins surface or when keratin builds up and gets trapped. They are sometimes quite stubborn and may require a dermatologist to carefully extract them for you with a small needle. However, we’ve had many of our users notice an improvement in their Milia as their skin becomes healthier and more nourished. Regular exfoliation with our skin care products can aid in the healing process, but we cannot comment on how each individual person will react. We recommend sticking to your skincare routine 2 x daily with our Blume Skin Wipes.

TIP! Digest more foods rich in Vitamin C to minimise the reoccurrence of Milia.


Will Blume help my Rosacea?

We have had a lot of feedback from many of our users that have had great results with improvements to their rosacea. However, we don’t claim that our product will help with rosacea as each skin type reacts differently. As sensitive skin is quite reactive in general, you may wish to try our ‘Try Before You Buy’ first to see how your skin will respond. Email us to find out how at blumeskin@gmail.com


Can I use Blume on other areas of the body?
YES OF COURSE! Our Blume Skin Wipes are primarily designed for the face, but they can also be used on other areas of the body where there are common breakouts too.

Can my Fitness powders be causing me to break out?

Its proven that fitness powders can play havoc with our hormones and cause breakouts.


Can I use anti-ageing products with Blume products?

Yes, technically you can use anti-ageing products with our skincare range. Healthy skin always looks good no matter what your age!


Do you offer refunds?

YES! In fact, we are so confident that our product will help you that you won’t even be asking for one. Think we're bluffing? Think again. If you don't see an improvement in your skin within 7 days of use, send back the unused wipes and we'll give you a full refund!


How can I pay for my products?
We accept payments via Credit Card (AMEX, MasterCard & Visa accepted), PayPal and Apple Pay.

I’ve changed my mind and wish to cancel my order?

If your package has already left our premise, we are unable to cancel your order. However, once you receive the product, you can send the package back to us - unopened and in its original packaging. Once we receive this we will then refund you in full.


Do your products help with pore size?

People with oily skin tend to have more noticeable pores, especially in cases where the pores have become blocked (blackheads often result). Our products work on controlling the oils on your skin and refining your pores to be barely noticeable!


How long will the products last for?

Generally, when using our Blume Skin Wipes 1-2 times daily, our clear skin pack will last approximately 2-4 weeks. Once you have your condition under control you can reduce the usage of our wipes to 1 x daily every second or third day.


Do l need to take extra precautions in the sun whilst using Blume?
We always recommend using your sunscreen when you are in the sun to prevent damage from the harsh UV ray!

What age group are Blume Skin products suitable for?

Our skin care is suitable for everyone, regardless of age or gender!


How do I know if Blume Skin products are suitable for me?

While every effort has been made to formulate our products to be safe for everybody, please be mindful that some natural products may still cause irritation. As with any product you use, if you develop an allergic reaction or irritation, please discontinue use immediately. Make sure you test any product that you are using for the first time on a small patch of skin on your body before use to ensure unwanted reactions do not occur.

Have a question that has not been answered here? Email us at blumeskin@gmail.com